๐๐ซ๐จ๐ฐ๐ง ๐๐๐ ๐ฆ๐๐ง๐ญ ๐๐จ๐ง๐ฌ๐ฎ๐ฅ๐ญ๐ข๐ง๐ ๐๐ง๐ข ๐๐๐ ๐ฉ๐๐ซ๐ญ๐ข๐๐ข๐ฉ๐๐ญ๐๐ฌ ๐ข๐ง ๐ก๐ข๐ ๐ก-๐ฅ๐๐ฏ๐๐ฅ ๐๐๐๐๐ญ๐ ๐จ๐ง ๐๐ฎ๐๐ฅ๐ข๐ ๐๐๐ซ๐ฏ๐ข๐๐.
๐๐ง ๐๐๐ฒ ๐๐, ๐๐๐๐, ๐๐ซ๐จ๐ฐ๐ง ๐๐๐ ๐ฆ๐๐ง๐ญ ๐๐จ๐ง๐ฌ๐ฎ๐ฅ๐ญ๐ข๐ง๐ ๐๐ง๐ข ๐๐๐ ๐ฐ๐๐ฌ ๐ก๐จ๐ง๐จ๐ฎ๐ซ๐๐ ๐ญ๐จ ๐๐ ๐ซ๐๐ฉ๐ซ๐๐ฌ๐๐ง๐ญ๐๐ ๐๐ฒ ๐ข๐ญ๐ฌ ๐๐ข๐ซ๐๐๐ญ๐จ๐ซ, ๐๐ซ. ๐.๐. ๐๐๐ข๐ง๐ข, ๐๐ญ ๐ญ๐ก๐ ๐๐๐๐ญ๐ข๐ง๐ ๐จ๐ง ๐๐๐ซ๐ฏ๐ข๐๐ ๐ข๐ง ๐๐ฎ๐๐ฅ๐ข๐ ๐๐๐ฆ๐ข๐ง๐ข๐ฌ๐ญ๐ซ๐๐ญ๐ข๐จ๐ง – ๐๐ก๐๐ฅ๐ฅ๐๐ง๐ ๐๐ฌ ๐๐ง๐ ๐๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ข๐๐ฌ, ๐ก๐จ๐ฌ๐ญ๐๐ ๐๐ฒ ๐๐ข๐ฌ๐๐จ๐ง ๐๐ข๐ญ๐ฒ ๐๐จ๐ฎ๐ง๐๐ข๐ฅ ๐๐ญ ๐๐รง๐จ๐ฌ ๐๐จ ๐๐จ๐ง๐๐๐ฅ๐ก๐จ.
As a guest participant, Mr. Saini engaged in critical discussions on the challenges in public service delivery, particularly regarding immigrant
integration.
• Multilingual service barriers for immigrants
• Complexity and delay
• Practical Open for better coordination
๐๐จ๐ฎ๐ง๐ ๐๐๐๐ฅ๐ ๐๐๐ซ๐ญ๐ข๐๐ข๐ฉ๐๐ญ๐ข๐จ๐ง:
Crown Segment followed the first Round Table – "The Panorama of Customer Service in Public Services", ๐ฆ๐จ๐๐๐ซ๐๐ญ๐๐ ๐๐ฒ ๐
๐ข๐ฅ๐จ๐ฆ๐๐ง๐ ๐๐จ๐งรง๐๐ฅ๐จ (๐๐ข๐ซ๐๐๐ญ๐จ๐ซ, ๐๐๐, ). Key speakers included:
• ๐๐๐๐ซ๐จ ๐๐จ๐ซ๐ญ๐ฎ๐ ๐๐ฅ ๐๐๐ฌ๐ฉ๐๐ซ, ๐๐ซ๐๐ฌ๐ข๐๐๐ง๐ญ ๐จ๐ ๐๐๐๐, highlighted language and demand volume as core challenges
• ๐รข๐ง๐ข๐ ๐๐๐ฌ๐ฉ๐๐ซ, ๐๐ซ๐จ๐๐๐ฌ๐ฌ๐จ๐ซ, on the importance of healthy work environments
• ๐รณ๐ง๐ข๐ ๐๐ฌ๐ฉ๐๐ซ๐ญ๐จ, ๐๐ซ๐๐ฌ๐ข๐๐๐ง๐ญ ๐จ๐ ๐๐๐, focusing on inclusive service
• ๐๐๐ง๐๐ซ๐ ๐๐จ๐๐ข๐ง๐ก๐จ, ๐๐ข๐ซ๐๐๐ญ๐จ๐ซ ๐๐ญ ๐๐ข๐ฌ๐๐จ๐ง ๐๐ข๐ญ๐ฒ ๐๐จ๐ฎ๐ง๐๐ข๐ฅ, discussing humanised services
๐๐ซ. ๐๐๐ข๐ง๐ข ๐๐ฅ๐ฌ๐จ ๐ญ๐จ๐จ๐ค ๐ญ๐ก๐ ๐จ๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ฒ ๐ญ๐จ ๐๐ข๐ฌ๐๐ฎ๐ฌ๐ฌ practical solutions for residence permit challenges affecting thousands of immigrants with Pedro Portugal Gaspar (president of AIMA).
๐๐ ๐ญ๐ก๐๐ง๐ค ๐ญ๐ก๐ ๐๐ข๐ฌ๐๐จ๐ง ๐๐ฎ๐ง๐ข๐๐ข๐ฉ๐๐ฅ ๐๐จ๐ฎ๐ง๐๐ข๐ฅ ๐๐จ๐ซ ๐จ๐ซ๐ ๐๐ง๐ข๐ฌ๐ข๐ง๐ ๐ฌ๐ฎ๐๐ก ๐๐ง ๐ข๐ฆ๐ฉ๐๐๐ญ๐๐ฎ๐ฅ ๐๐ฏ๐๐ง๐ญ ๐๐ง๐ ๐ซ๐๐๐๐๐ข๐ซ๐ฆ.
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